We are not selling products only, but the service along.
Service is never an independent system in Wanlong. It is the future meaning of the products.
The relationship between Wanlong and customers is not demand-supply only, but a friendly straregy that benefits and develops each other.
In order to provide the clients with excellent after-sales service, we hereby solemnly promise:
1 , Professional technicians will be assigned to client’s site to give instruction in equipment installation and commissioning, assistance given in training operators.
2 , Based on the client’s request, we also offer free of charge training class for operators and maintenance personnel in our company.
3 , All the equipments are offered with one year warranty. Within the warranty period, maintenance and replacement of wearing parts are free of charge. Maintenances service, parts replacement will be charged at cost price out of warranty. If failure occurs, upon the client’s request, we will assign the technicians to be on-site and eliminate the failure ASAP.
4 , We will provide clients with high-quality after-sales services in a careful and responsible attitudes, provide very strong guarantee for the client’s normal production.
No.100, Jincheng Road, Xindeng Town, Fuyang district, Hangzhou City, Zhejiang Province, China
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